hibajeevip Terms and Conditions

1 Acceptance of Terms

By accessing, registering on, or using the hibajeevip platform in any way, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and hibajeevip. If you do not agree with any part of these terms, you must not use the platform.

These Terms and Conditions apply to all services offered by hibajeevip, including live casino games, slot games, video poker, fishing games, sports betting, and any promotional offers. They apply regardless of the device you use to access hibajeevip — desktop, mobile browser, or the hibajeevip app.

2 Eligibility

To register and use hibajeevip, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming under the laws applicable in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited.
• You must not be acting on behalf of another person when registering or placing bets.
• You must not be a current employee, contractor, or close family member of a hibajeevip employee.

hibajeevip reserves the right to request proof of age and identity at any point. If satisfactory documentation is not provided within a reasonable timeframe, the account may be suspended pending verification.

3 Account Registration

Each individual may hold only one account on hibajeevip. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. If duplicate accounts are identified, hibajeevip will close all associated accounts and may forfeit any balances held within them.

When registering, you are required to provide accurate and complete information including your full name, date of birth, email address, and mobile number. This information must match the details on your bKash, Nagad, or Rocket account, as withdrawals are processed to the same mobile wallet used for deposits.

You are responsible for maintaining the security of your hibajeevip login credentials. Do not share your password with anyone. If you suspect that your account has been accessed without your authorisation, contact hibajeevip support immediately via live chat.

• Use a strong, unique password for your hibajeevip account.
• Do not access your account from shared or public devices without logging out afterwards.
• Enable any two-factor authentication options available in your account settings.
• Report any suspicious activity on your account to support without delay.

4 Deposits & Payments

hibajeevip accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit amounts are displayed on the deposit page within your hibajeevip account and may vary by payment method.

Deposits are credited to your hibajeevip wallet in real time in most cases. If a deposit does not appear within 15 minutes, contact support with your transaction reference number and the support team will investigate promptly.

• Only deposit using a mobile wallet registered in your own name.
• Third-party deposits — where the wallet belongs to someone other than the account holder — are not permitted and may result in account suspension.
• hibajeevip does not charge fees on deposits, but your mobile wallet provider may apply their own transaction charges.
• Deposits made in error cannot always be reversed. Contact support immediately if you believe you have made an incorrect deposit.

5 Withdrawals

Withdrawal requests on hibajeevip are processed to the same mobile wallet used for the most recent deposit. The name on the receiving wallet must match the name on your hibajeevip account exactly. Withdrawals to third-party wallets are not permitted under any circumstances.

Standard withdrawal processing time on hi bajeevip is within 15 minutes for verified accounts. During peak periods or where additional verification is required, processing may take up to 24 hours. hibajeevip will notify you via your registered mobile number once the withdrawal has been sent.

• Minimum withdrawal amount is displayed on the withdrawal page within your account.
• You must have completed any applicable wagering requirements on bonus funds before withdrawing.
• hibajeevip reserves the right to request identity verification documents before processing any withdrawal.
• Withdrawals will only be processed once your account KYC (Know Your Customer) verification is complete.
• Repeated withdrawal requests followed by re-deposits without genuine play may be flagged as suspicious activity.

6 Bonuses & Promotions

hibajeevip offers a range of bonuses including welcome bonuses, reload bonuses, cashback offers, and VIP rewards. Each promotion has its own specific terms, including wagering requirements, eligible games, minimum deposit thresholds, and expiry dates. These terms are displayed clearly when the bonus is offered and within the promotions section of your account.

General bonus rules that apply across all hibajeevip promotions:

• Bonuses are available to one account per household, per device, and per IP address.
• Bonus funds must be wagered the specified number of times before any winnings derived from them can be withdrawn.
• Not all games contribute equally to wagering requirements. Live casino games and sports bets may contribute at a lower rate than slots. Check the specific promotion terms for contribution rates.
• hibajeevip reserves the right to withdraw a bonus offer at any time before it has been claimed.
• Bonuses cannot be transferred between accounts or exchanged for cash directly.
• If hibajeevip determines that a bonus has been claimed in bad faith or through exploitation of a technical error, the bonus and any associated winnings may be voided.

7 Betting Rules

All bets placed on hibajeevip are subject to the specific rules of the game or event being wagered on. These rules are accessible within each game or betting market. In the event of a dispute, the rules displayed within the game or market at the time the bet was placed will take precedence.

• Bets cannot be cancelled or amended once confirmed, except where a specific game or market allows it.
• In the event of a technical failure during a live game, bets will be settled according to the game provider's rules. hibajeevip will communicate the outcome to affected players.
• Sports bets are settled based on the official result of the relevant governing body. In the event of a postponed or abandoned event, bets will be voided unless the event is completed within 48 hours.
• Maximum bet limits apply per game and per market. These are displayed within each game or betting interface.
• hibajeevip reserves the right to void any bet placed at odds that were clearly incorrect due to a technical error.

8 Prohibited Activities

The following activities are strictly prohibited on hibajeevip. Engaging in any of these will result in immediate account suspension and may result in legal action:

• Creating more than one account on hibajeevip.
• Using automated software, bots, or scripts to place bets or interact with the platform.
• Exploiting software bugs, glitches, or errors to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Using the platform for money laundering or any other illegal financial activity.
• Providing false identity information during registration or verification.
• Attempting to access another player's account without authorisation.
• Engaging in any form of fraud, including chargeback fraud on deposits.
• Sharing login credentials with third parties or allowing others to use your account.

9 Account Suspension & Closure

hibajeevip reserves the right to suspend or close any account at its discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete identity verification within a reasonable timeframe.
• Suspected fraudulent activity or money laundering.
• At the player's own request, including self-exclusion requests.
• Where required by applicable law or regulatory authority.

If your account is closed due to a breach of these terms, any balance remaining in the account may be forfeited. If your account is closed for any other reason, your remaining real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to your registered mobile wallet within a reasonable timeframe.

Players who wish to close their own account voluntarily can do so by contacting hibajeevip support via live chat. Self-exclusion options are also available directly within your account settings.

10 Responsible Gaming

hibajeevip is committed to promoting responsible gaming. We provide a range of tools to help players stay in control of their gaming activity. These tools are available within your account settings and can be activated at any time:

• Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Session time reminders: Receive notifications after a set period of continuous play.
• Cooling-off period: Temporarily suspend your account for a defined period.
• Self-exclusion: Permanently close your account if you feel you need to stop playing entirely.

If you are concerned about your gaming habits or those of someone you know, we encourage you to use these tools and to seek support. Gaming should be an enjoyable activity — not a source of financial stress or personal harm. For more information, visit our Responsible Gaming page.

11 Privacy & Data

hibajeevip collects and processes personal data in accordance with our Privacy Policy. By registering on hibajeevip, you consent to the collection and use of your personal data as described in that policy. Your data is used to operate your account, process payments, verify your identity, and communicate with you about your account and promotions.

hibajeevip does not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory authorities where required. All data is stored securely with 256-bit SSL encryption. For full details, see our Privacy Policy.

12 Intellectual Property

All content on the hibajeevip platform — including but not limited to the logo, design, graphics, text, game interfaces, and software — is the intellectual property of hibajeevip or its licensed providers. You may not copy, reproduce, distribute, or create derivative works from any hibajeevip content without prior written permission.

Game content is provided under licence from third-party game providers. All rights in those games remain with the respective providers. hibajeevip grants you a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes only.

13 Limitation of Liability

hibajeevip provides the platform on an "as is" basis. While we work hard to maintain uptime and performance, we cannot guarantee that the platform will be available at all times or free from technical errors. hibajeevip will not be liable for:

• Loss of winnings due to technical failures beyond our reasonable control.
• Interruptions to service caused by third-party providers, including payment processors or game providers.
• Any indirect, consequential, or incidental losses arising from your use of the platform.
• Losses resulting from your failure to comply with these Terms and Conditions.

In all cases, hibajeevip's maximum liability to any player in connection with any single incident shall not exceed the amount deposited by that player in the 30 days preceding the incident.

14 Changes to Terms

hibajeevip reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "last updated" date. For significant changes, hibajeevip will notify registered players via email or in-platform notification.

Your continued use of hibajeevip after any changes to these terms constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you should stop using the platform and contact support to close your account.

15 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, the hibajeevip support team is available 24 hours a day, 7 days a week via live chat on the platform. You can also reach us by email at [email protected].

For account-specific queries, please have your registered mobile number and account username ready when contacting support. This helps the team locate your account quickly and resolve your query without unnecessary delays.